Category: Business News

  • Is anyone counting West Hampstead’s job growth?

    Is anyone counting West Hampstead’s job growth?

    The reason West Hampstead seems inundated with new developments is that it was designated a “Growth Area” by City Hall. The Growth Area is specifically the part of West Hamsptead around the railway lines. Targets were set for 800 new homes and 100 new jobs between 2010 and 2031. Yes, 2031.

    WH Growth area2
    Growth Area is outlined in black

    Seven years in, we are far ahead of that job target, but there seems to be little joined up thinking about the implications. The whole issue is far more complex than it should be.

    For a start, Camden seems to have changed the employment target from 100 jobs to 500 jobs (or 7, 000m2 of business space) in its Core Strategy 2010-2025 document. Yet Camden’s soon-to-be-adopted Local Plan 2016-2031 still talks about the Mayor’s targets of 100 jobs, which is also the current London plan target.

    Inside Ink at Blackburn House Image: Ink Global/Sidetrade
    Inside Ink at Blackburn House – Image: Ink Global/Sidetrade

    Nido student housing. The first development built in the growth area was the student housing on Blackburn Road that replaced the Mercedes Benz garage. It contains 2,100m2 of office employment space, which at 12m2 of floor space per job should have created 175 jobs. It took a while to let the space out, but now, the magazine publisher Ink Global operates out of the space (if you have ever read the Easyjet Magazine that’s one of theirs), and they sublet some, but in total there are 150 full time jobs on site, and the student housing itself accounts for nearly 20 full-time jobs on site. So at ~170 full-time jobs, this space has delivered as predicted but not quite as planned. And indeed that is the entire London Plan job target met in one fell swoop.

    But of course it doesn’t stop there,

    West Hampstead Square. Alongside the 198 flats, there’s the M&S (583 m2), which will have ~35 full-time equivalent staff. There is another 300m2 of retail space, which has been taken by the Village Haberdashery, Provenance butcher, and Johns & Co. (Ballymore’s in-house estate agent). There’s also a further five units of 100m2 each for business or healthcare still to be let. There has been early stage interest from a doctor and a dentist for possibly one unit apiece, and other businesses for the remaining units. All told that should result in another 40 full time employees. This would give a total of ~90 new full-time jobs.

    156 West End Lane. Employment was a hot topic for this redevelopment given that Travis Perkins would be removed. And of course the 2,400m2 of empty council offices had employees. The new retail space (763m2 divided up into three units, provisionally two retail and one restaurant) should create ~45 jobs, with another ~70 jobs coming from the regular office (593m2) and affordable small business workspace (500m2).

    Liddell Road. Liddell Road actually falls outside the Growth Area, but does that mean that its impact should be completely ignored when thinking about local infrastructure? We would argue not.

    Yellow = school, blue = housing and red = offices, workshops
    Yellow = school, blue = housing and red = offices, workshops

    Alongside the residential units to be built there is 3,700m2 of employment space. According to the planning officers report this will create ~280-295 full-time jobs when fully let. And the new school should eventually account for ~50 jobs. 

    Iverson Tyres. Also outside the Growth Area – just, as part of its planning permission the developer was required to keep 150m2 of light industrial space, however, it has since applied to convert it to B1 office or D1. This should create a further ~10 jobs.

    If we add up all the jobs we know about, then we get to just over 700 new jobs in ~8,700m2 of space (including Liddell Road outside the growth area). Even if you deduct the jobs that have been lost from these sites (a hotly contested number especially on Liddell Road), there is no question that net new jobs in West Hampstead will far far exceed both the London Plan target of 100, and Camden’s revised target of ~500.

    And there are still more growth area sites to be developed, such as Midland Crescent, which will add another 100 or so, and of course the O2 car park, which has the potential to dwarf every other site.

    But will all the developments deliver the total jobs predicted? Is there demand for office space in West Hampstead? Only a couple of years ago, 65 & 67 Maygrove Road were predominantly office space but agents struggled to let the space and it has since been turned into 91 flats after the developer successfully argued that there was no demand for office space in the area.

    Another piece of the puzzle is that much of the new employment space is labelled ‘start-up’ and ‘incubator’ space, both at 156 West End Lane and Liddell Road. Although this sounds trendy, there is no sign of anyone offering, for example, co-working space in the area. If Camden was serious about this approach, it could have tested the waters at 156 West End Lane (the upper floors of which have been empty for years now) as a ‘meanwhile’ space for start ups and creative businesses. It feels a bit like Dad dancing at a family wedding, faintly embarrassing jumping on a bandwagon.

    David Matthews of local agents Dutch and Dutch, which is letting the 500m2 flexible commercial space in West Hampstead Square, is unsurprisingly upbeat about the situation. The space hasn’t officially started to be marketed yet because construction isn’t finished yet (no surprise), but he says there has been strong demand.

    West Hampstead is changing, and all these new jobs around the stations will change it even more, hopefully bringing more activity during the day though also more commuters using the stations. We looked at the issue of growth area sustainability back in 2013, but nearly four years later it feels that there has been little progress in tackling the inevitable outcomes of increased employment and residential density.

    Researching this article has shown how difficult it is to understand exactly how many jobs are being created.  There is no record in the planning applications of how many jobs were lost at the Ballymore site, the Mercedes Garage or even the old Council offices, so it difficult to know the net increase. Is anyone keeping track of this? Things are not helped by confusion on what the actual targets are – with different numbers  in the Camden Core Strategy, and the Camden and London plans for the West Hampstead Growth area. The same plans talk about street improvements and better environment, but when it comes to action there is similar confusion.

  • An Insight into: Rock Men’s Salon and Wired Co.

    An Insight into: Rock Men’s Salon and Wired Co.

    John Padalino runs not one but two local businesses – and they are next door to each other. Rock Men’s Salon and Wired Coffee on Broadhurst Gardens. If you don’t know them already, they are a couple of the ‘hipper’ businesses here, but with a mix of typical West Hampstead customers.

    What brought you West Hampstead?

    The C11 bus from Brent Cross.

    It was literally by accident. I had moved up to London from Devon, and was searching for a while for somewhere to set up a men’s salon. I trained at my dad’s salon in Devon, which has just celebrated it’s 55th anniversary. I ran it for a while but the pull of London was too strong.

    Back in 2010 I was shopping in Brent Cross, and I randomly got on a bus to explore. The bus was a C11, and I got off at this place that had a nice vibe and looked interesting; West End Green. I wandered down West End Lane and at the bottom saw a salon called Matrix, which was empty in a parade of shops opposite the tube station. I thought that it was a pretty good site next to three stations.

    Then I went in to Café Bon next door and checked online for leases available in West Hampstead. The first lease that came up was … Matrix!

    I immediately called Network Rail, which was  offering a three-year lease with a six-month break clause. I could see there was the potential for redevelopment but the other local shopkeepers said there had been talk of it for 15 years and nothing had happened. So I took the risk and signed the lease.

    What happened next?

    Business got off to a good start but just three months later a letter arrived giving me my notice! West Hampstead Square was going to be built and our little parade of shops was going to be knocked down. It was pretty stressful having only just got the business off the ground but one of my clients, a surveyor, said, “Face it, London is evolving, it’s going to change, don’t fight it.”

    By the time we moved, 18 months later, I had already found a new place round the corner for rock, in what had been the Millennium café. However, my old place was going to be empty for three months so I negotiated with Network Rail to open a pop-up coffee shop there.

    John sitting between Rock and a Wired place
    John sitting between Rock and a Wired place

    What’s your fondest memory of the area?

    Getting up at 5.30am and opening the door on that pop-up coffee shop. It opened from December 2011 until February 2012. We decided to focus on the coffee – pure and true – so we decided to work with a great roaster. Tom, my business partner’s dad, made all the furniture but you could still tell it had been a barbers; there were still mirrors on the wall.

    Tom and I would start off serving coffee in the morning then pop round to Rock to cut hair! From day one people responded really positively and we got so much encouragement. So when the shop next to Rock became available, my landlady asked if wanted to take it on and the pop-up coffee shop suddenly had a permanent home. I was amazed at how things turned around from just two years earlier.

    It is not just Tom and his Dad that helped, but our partners too.  It was a team effort.  Likewise now I couldn’t do it without the baristas at Wired and the other stylists at Rock.  I’m proud of them all.  Also, having a very local website like West Hampstead Life really helped too.

    Wired Co. - they really know their coffee.
    Wired Co. – they really know their coffee.

    What has surprised you most about how West Hampstead has changed?

    What has surprised me was the nice mix of customers. With the connections to the City and Canary Wharf we have customers who work in the city, but we also have guys who work in TV and sportsmen. From conservative to cutting edge – a nice mix of everyone.

    Broadhurst Gardens has changed even since we arrived but the businesses offer something a bit different, from a pizza cooked in a wood burning stove, bespoke chocolates, violins, and great coffee and food in Wired.

    The regulars  really encourage us to improve and change; we’ve introduced V60 and aeropress [Ed – new ways of making of coffee]. Currently, we are seeing demand for plant-based foods and are jointly developing those with our food producers.

    What’s for lunch?

    Normally I have a smoked turkey, avocado and harrissa sandwich and one of our chia pots for dessert. But this month being VEGANuary, I’m going more vegetarian with our carrot, courguette and hommous on rye with a flat white with cashew milk.

    If I go out, I like Pham just a couple of doors down, the food is excellent. Or popping in for a drink at the Gallery.

    Describe West Hampstead in three words?

    Evolving, supportive and responsive.

  • Colour Division closes after 42 years

    Colour Division closes after 42 years

    West Hampstead became a little less colourful last week. Ironically, it was with handwritten note not something printed that Colour Division announced last week that it was closing.  It will be missed.

    Colour Division makes a sad announcement
    Colour Division makes a sad announcement

    Colour Division was not just one of the longest standing business in the area (it was set up in the mid-70s, under Edward Heath’s government during the three-day week), it was also one of the most social businesses with a loyal customer base.

    David Jacobs, who we all knew as Dave, explained that although he was really sad about having to close the business, “since it happened there has been a fantastic response from customers and suppliers”.  It was a tough decision for him to make, but it has been made a little easier “knowing that people really feel for you”.

    When Colour Division celebrated its 40th anniversary, Dave was open about how the business was facing challenges. Colour Division had changed with the times: when it first opened, its customers were photocopying letterheads and fanzines (iD magazine was first printed here), but more recently it had moved heavily into digital printing, colour photographic prints and Linked-in portraits.

    However, the world was changing faster than Colour Division could keep up with.  Dave looked into other options, including clients investing in the business and moving to a different location (he had at one stage thought about moving into the Sherriff Centre). But moving the equipment alone would have cost £20,000. To survive, the business needed an injection of capital, which the banks were reluctant to lend.

    Dave and Steve in happier times back in 2014
    Dave and Steve in happier times back in 2014

    Other factors he cites are the tough parking enforcement regime and lack of pay & display bays, which he estimated cut revenue by 25% in recent years. And of course, like so many other traditional businesses, printing has been disrupted by online competitors. Vistaprint alone did $1.2 billion of business in the year to June 30th.

    Rising rents didn’t help matters, although Dave was at pains to point out how supportive his landlord had been in trying to find a solution. Even so, annual rent of £30-40,000 plus business rates of £15,000 meant that Colour Division’s fixed costs were substantial for what is essentially a low-margin business.

    What does the future hold? At the moment, Dave is dealing with the insolvency, not something he has experienced before! When things quieten down he plans to more photography and maybe do something with his nephew or brother (with whom he started the business). Both of them are in the printing business.

    Whatever Dave decides, West Hampstead wishes him – and Steve and Debbie – all the best.  Without you West Hampstead will be, well, just a bit less Colourful.

  • Adios to businesses on one block of West End Lane

    Adios to businesses on one block of West End Lane

    The rapid rise of the West Hampstead Square towers is the most visible sign of change in the neighbourhood, but the retail landscape is changing fast too. Foxtons in, Mamacita and Social out, Holistic… no-one seems quite sure.

    Most of the changes are happening on the strip of West End Lane bookended by Tesco and Sainsbury. Clothes shop Social closed its doors for the last time on Monday after 10 years.

    P1000176

    Next door to Social, hair salon Holistic has been told it may also have to close and find new premises. Hakki, the manager at Holistic, said that the landlord, who also owns Social’s premises, has a potential tenant interested in taking both units and turning them into one large double shop (the unconfirmed rumour is that this might be a chain bakery). However, Hakki hopes to hear in the next few weeks that the salon will be able to renew its lease and continue operating where it has been for 19 years, but this is yet to be confirmed.

    Finally, Mamacita announced on Twitter that it was closing, after less than two years in West Hampstead. The owners have told West Hampstead Life that although they can’t reveal the identity of the new tenant, it should be another independent business.

    P1000178

    What would you like to see opening on West End Lane? Over to you in the comments below or on the forum.